============
Getting help
============

If you are having problems using the Neuromorphic Computing Platform,
would like to request in-depth support, or would like to request new features,
please send an e-mail to support@humanbrainproject.eu.

You may also find useful information on the `Human Brain Project Community Forum`_


PyNN-specific help
------------------

Questions about PyNN can be asked in the `NeuralEnsemble forum`_.
PyNN bug reports may be filed in the `Github issue tracker`_.

BrainScaleS-specific help
-------------------------

If you run into problems that are not covered by the FAQ,
please use the `BrainScaleS chat`_ (to get an account on the chat system, please send an email to neuromorphic@humanbrainproject.eu)

SpiNNaker-specific help
-----------------------

If you run into problems during the installation of the software stack or have
any issues / questions, please consider the `SpiNNaker Users Google group`_.

.. _`NeuralEnsemble forum`: https://groups.google.com/forum/#!forum/neuralensemble
.. _`SpiNNaker Users Google group`: https://groups.google.com/forum/#!forum/spinnakerusers
.. _`mailing list for BrainScaleS wafer-scale hardware and ESS users`: http://listserv.uni-heidelberg.de/cgi-bin/wa?A0=KIP-NMPM-USERS
.. _`BrainScaleS chat`: https://chat.bioai.eu/external-users
.. _`Github issue tracker`: https://github.com/NeuralEnsemble/PyNN/issues
.. _`Human Brain Project Community Forum`: https://forum.humanbrainproject.eu/c/neuromorphic